01 Introduction
About Baji is a trusted online betting platform committed to providing a safe and enjoyable gaming experience for users in Bangladesh. This Privacy Policy explains what personal information about collects, why it is collected, and how it is kept secure.
About believes transparency is the foundation of trust. That's why we want you to use our services with full awareness — your data is never collected without reason and is never shared without your permission.
This Privacy Policy applies to all of about's services — including the website, mobile app, and any digital channel through which you interact with about. You should review it periodically, as it may be updated from time to time.
02 What Information We Collect
About only collects information necessary to provide its services. No unnecessary personal data is requested. The types of data collected are described below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identification Information | Full name, date of birth, national ID number | Age Verification & KYC Process |
| Contact Information | Mobile number, email address | Account Verification & Support |
| Financial Information | BKash/Nagad/Rocket number, bank account | Deposit & Withdrawal Process |
| Activity data | Betting history, login timestamps, devices used | Account Security & Service Improvement |
| Technical Information | IP address, browser type, operating system | Fraud prevention & security |
How We Collect Your Information
- Directly from you: During registration, the KYC verification process, and when contacting support.
- Automatically: Technical information is collected via cookies and log files while you use the about platform.
- From third-party verification services: Limited information may be received from trusted partners for identity verification and payment processing purposes.
03 Purpose of data use
About uses the data it collects only for specific, legitimate purposes. No data is ever used beyond what has been declared.
- Account Management: To manage registration, login, and account security.
- Payment processing: To process deposits and withdrawals securely.
- Age & Identity Verification: To meet legal requirements and protect minors.
- Customer Support: To provide fast and effective responses to your questions and concerns.
- Fraud prevention: To detect suspicious activity and protect the platform and its users.
- Service improvement: To analyze user experience and improve about's services.
- Legal Obligations: To comply with regulatory guidelines and legal requirements.
04 Data sharing & disclosure
About's core principle is that your data belongs to you. However, in certain specific circumstances, limited information may be shared.
When data is shared
- Payment Processors: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process deposits and withdrawals. These partners are bound by their own privacy policies.
- Identity Verification Services: Certain documents may be shared with approved verification partners for KYC purposes.
- Legal authorities: Data disclosure may be required in response to a court order, government investigation, or a lawful request from a regulatory authority.
- Anti-Money Laundering: Reporting suspicious financial activity to the relevant authorities is a legal obligation.
Your data is not disclosed in any way beyond the situations described above. When sharing information with third parties, about follows a strict data minimization policy.
05 Cookie Policy
Cookies are small text files stored in your browser. About uses cookies to ensure the platform runs correctly and to improve the user experience.
Cookie Types
- Essential Cookies: Without these cookies, about's platform will not function — they are essential for maintaining login sessions and ensuring security.
- Performance cookies: Used to monitor platform speed and performance. These cookies do not collect personally identifiable information.
- Preference Cookies: Used to remember your language, theme, and other personal preferences.
06 Data security measures
About uses industry-standard security technology to protect your privacy. Our security systems are continuously updated and improved.
- 256-Bit SSL/TLS Encryption: All data transmissions are carried out over encrypted channels.
- Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
- Two-Factor Authentication (2FA): You can enable 2FA to add an extra layer of security to your account.
- Regular Security Audits: The system is regularly audited by third-party security experts.
- Access control: Only authorized staff can access specific data, and every access is logged.
- Firewall & Intrusion Detection: An automated system monitors suspicious activity 24/7.
While about takes every measure to ensure maximum security, no online platform can guarantee 100% protection over the internet. Users are strongly advised to use strong passwords and keep them confidential.
07 Your Privacy Rights
About believes every user should have full control over their own data. The following rights are granted to you accordingly.
- Right to Access: To find out what information About holds about you, please contact support.
- Right to Rectification: You can update or correct inaccurate or outdated information yourself in your profile settings or by contacting support.
- Right to Erasure: After account closure, you may request deletion of all data except what is required by law.
- Right to Object to Processing: You have the right to object to the use of your data for specific purposes.
- Right to Data Portability: You can request a copy of your account data in a specified format.
- Marketing Opt-Out: To opt out of promotional communications, use the unsubscribe link in any email we send.
To exercise any of the rights listed above support@about-baji.comEmail us at. About typically responds to requests within 30 business days.
08 Data Retention Period
About does not retain data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected.
- Account Information: Retained for as long as your account is active. After account closure, data is kept for a maximum of 5 years as required by law.
- Financial Transaction Records: Retention for 7 years is mandatory in accordance with local and international financial regulatory requirements.
- KYC Documents: May be retained for up to 5 years after account closure.
- Support Conversations: Retained for up to 2 years after the issue is resolved.
- Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
09 Minor Protection
About's services are intended solely for users aged 18 and above. We do not knowingly collect data from anyone under 18.
Date of birth verification is mandatory at registration, and age is reconfirmed during the KYC process. If an underage account is identified, it is immediately closed and all collected data is deleted.
If a parent or guardian believes their child has created an account on about, please support@about-baji.comContact us at. We will take immediate action.
10 Privacy Policy Updates
About may update this Privacy Policy from time to time. If changes are made, you will be notified through the following methods.
- The "Last Updated" date at the top of the policy will be revised accordingly.
- For significant changes, a notice will be sent to your registered email address.
- You may receive alerts regarding changes detected at the time of login.
Continuing to use about after any policy update will be considered as your acceptance of the changes. We recommend reviewing this page regularly to stay informed.
11 Contact us
For any questions, concerns, or complaints regarding the Privacy Policy, please contact about. Our data protection team is always on hand to help.
Support: 24/7 live chat and email support available
Response Time: Usually within 24–48 hours
Any privacy-related requests or concerns you raise are taken seriously. Your trust and confidence in about are our most valuable asset.